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Terms & Conditions

Effective Date: June 18, 2024
Last Updated: April 13, 2026

VastAdvisor Subscription Terms & Conditions

1. Agreement Overview

These Terms & Conditions (“Agreement”) govern access to and use of VastAdvisor’s AI-powered growth platform (“Platform”) and related services. By subscribing, the client (“Customer”) agrees to be bound by these terms.

2. Subscription & Term
 

  • All VastAdvisor plans require a minimum 12-month commitment, unless otherwise agreed in writing.

  • Subscriptions automatically renew on a monthly basis following the initial term.

  • Cancellation after the initial term requires 30 days written notice.
     

3. Fees & Payment
 

  • Subscription fees are billed monthly in advance.

  • One-time setup/onboarding fees are due at the start of the engagement.

  • All fees are non-refundable, except where required by law.

  • Late or failed payments may result in suspension or termination of access to the Platform.
     

4. Onboarding & Implementation
 

  • Onboarding includes system configuration, data integration, campaign setup, and platform activation.

  • Onboarding timelines depend on Customer responsiveness and data availability.

  • Setup/onboarding fees are non-refundable once services have commenced.
     

5. Scope of Services
 

  • VastAdvisor provides an AI-powered growth platform, including campaign deployment, audience intelligence, compliance monitoring, and performance analytics.

  • Features and usage limits vary by subscription tier.

  • VastAdvisor may enhance, modify, or update features as part of ongoing product development.
     

6. Acceptable Use

Customer agrees to:

  • Use the Platform in compliance with all applicable laws and regulations, including SEC and FINRA marketing rules where applicable.

  • Not misuse, reverse engineer, or attempt to replicate the Platform or underlying models.

  • Not use the Platform for unlawful, misleading, or deceptive marketing practices.
     

7. Compliance & Regulatory Responsibility
 

  • VastAdvisor provides tools to support compliance, including monitoring and governance features.

  • Customer retains full responsibility for regulatory compliance, approvals, disclosures, and all marketing communications.

  • VastAdvisor does not provide legal or compliance advice.
     

8. Performance Disclaimer
 

  • VastAdvisor provides tools, automation, and intelligence designed to optimize growth outcomes.

  • Results are not guaranteed and depend on multiple factors including budget, market conditions, audience targeting, and Customer execution.

  • Past performance is not indicative of future results.
     

9. Data Ownership & Usage
 

  • Customer retains ownership of all proprietary data provided to the Platform.

  • VastAdvisor may process and analyze data to deliver services and improve platform performance.

  • VastAdvisor maintains strict data isolation and security protocols and does not share Customer data across clients.
     

10. Intellectual Property
 

  • The Platform, including all software, models, algorithms, and content, remains the exclusive property of VastAdvisor.

  • Customer is granted a limited, non-transferable license to use the Platform during the subscription term.
     

11. Confidentiality
 

  • Both parties agree to maintain the confidentiality of non-public, proprietary, or sensitive information.

  • This obligation survives termination of the Agreement.
     

12. Support & Service Levels
 

  • Support levels vary by subscription tier (Basic, Core, Premium, etc.).

  • VastAdvisor will make commercially reasonable efforts to provide reliable access and support but does not guarantee uninterrupted service.
     

13. Suspension & Termination

VastAdvisor may suspend or terminate access if:

  • Customer fails to make required payments

  • Customer violates these Terms

  • Customer engages in unlawful or non-compliant activities
     

Customer remains responsible for all fees due through the active term.

14. Limitation of Liability
 

  • To the maximum extent permitted by law, VastAdvisor shall not be liable for indirect, incidental, or consequential damages, including lost revenue or lost clients.

  • Total liability shall not exceed the amount paid by Customer in the preceding 3 months.
     

15. Indemnification

Customer agrees to indemnify and hold harmless VastAdvisor from any claims arising from:

  • Customer’s use of the Platform

  • Customer’s marketing content or campaigns

  • Violations of applicable laws or regulations
     

16. Modifications
 

  • VastAdvisor may update these Terms from time to time.

  • Continued use of the Platform constitutes acceptance of the updated Terms.
     

17. Governing Law
 

  • This Agreement shall be governed by and construed in accordance with the laws Delaware.
     

18. Entire Agreement
 

  • These Terms, along with any Order Form or Subscription Agreement, constitute the entire agreement between the parties.

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